Support is available 

Due to Covid-19, we are offering services in a different way to keep you and our staff safe. We are still open and can often provide support without seeing anyone face-to-face. 

There are currently no walk-in services but if you want to be seen about a problem related to your sexual health please phone 0300 008 5522 between 8:30 am and 5:00 pm Monday to Friday.

Please be aware there may be a delay in answering the phone, but you will be given the opportunity to speak to a doctor or nurse who will discuss the options with you over the telephone.

We also have online services:

  • If you need the contraceptive pill, live in Hertfordshire and are 18 years or older, order on-line though the SH:24 contraceptive service. Discreet delivery to your home. 
  • If you need emergency contraception, live in Hertfordshire and 16 years or older, you can order free and confidential emergency contraception on-line from SH:24 Discreet delivery to your home. You can also contact Sexual Health Hertfordshire, your GP or local pharmacists for information on services they currently provide.   
  • If you want testing for STIs but have no symptoms, please order a free test through the SH:24 home testing service. Discreet delivery to your home. Please note that low-risk individuals will be sent tests for Chlamydia / Gonorrhoea but not HIV / Syphilis as these are less likely to be necessary. If you feel that you need these tests you can still order them online from Free Testing HIV
  • If you have concerns about domestic violence during Covid restrictions please follow this link for help and advice including local support in Hertfordshire.

If under 18 or unable to use online services please call 0300 008 5522

We apologise for any inconvenience caused